Política de envio

Orders are shipped out within 72 hours of purchase

If for any reason you need to cancel an order please email contact@benditacompany.com as soon as possible because we will not be able to cancel it after the order has shipped. 

All international orders are subject to VAT and customs/duty fees. Bendita Company is not responsible for these fees.

We are not responsible for lost/stolen packages. 

 

We deliver products domestically and internationally using both Portugal Post CTT.

Orders are generally dispatched within 3 business days and shipping times depend on each location, estimated at between 1-3 business days for domestic dispatched.

Shipping fees are:

Portugal

  • FREE shipping  

EU

  • FREE shipping for orders over 150,00

Outside EU 

  • FREE shipping for orders over 300,00€*

UK

  • FREE shipping for orders over 300,00€*

 

  • All duty & taxes charged by the destination country are at the customers expense. International orders can be tracked through CTT, a tracking number will be sent to you on dispatch of your goods. Once the order arrives in your destination country you can continue to track through your local postal service.

*Key Information for Customers Outside EU and  UK

  • There are no returns or exchanges available for goods shipped outside EU and UK except in the case of faulty goods shipped or an incorrect order. 
  • All outside EU and UK shipments are DAP and duties, VAT, import costs, clearing fees are all born by customers.
  • Import VAT and tariffs are chargeable on products when you import goods into the UK and Outside EU member countries. 
  • Delivered At Place(DAP). Also called delivered duty unpaid (DDU). This term indicates that the seller only takes responsibility for shipping the product, and requires the customer to pay any import costs, such as VAT, duties, and clearing fees. 
  • The Canary Islands and other abroad Islands (even if under EU Members jurisdiction, are considered Outside of EU.